Lessons Learned from My Boss: Insights from a Medical Practice
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Chapter 1: Valuable Lessons from Leadership
In every workplace, there exists a figure of authority, yet only a few embody true leadership.
Photo by Kelly Sikkema on Unsplash
I can't recall the source of the saying, "You can learn something from everyone," but it resonates with my experience. After spending six months in my current position as a medical secretary—or more fittingly, a family practice managing assistant—I’ve gleaned several important lessons from our CEO:
He Assigns Value to Every Service
Unlike my previous workplaces where services were bundled and often undervalued, my CEO's approach allows for a clearer appreciation of the time and effort involved.
He Exemplifies Hard Work
It's rare to witness someone as dedicated as my CEO. He often arrives at the practice by 6 a.m. and works tirelessly until 3 p.m., sometimes even longer. He’s deeply engaged with clients, sharing that he loves his work so much that stopping is difficult. After over 50 years in the industry, his passion is evident.
His Clients Are Friends
Initially, I found it surprising when a former secretary mentioned that many of our clients are his friends. It took me time to recognize that this personal connection is likely why they prefer our practice over others.
He Values Quality
From the luxury cars he drives to the premium office supplies he insists on, my CEO believes in investing in high-quality items. His guiding principles seem to be, "You spend money to make money," and "You work hard, you play hard!"
He Appreciates a Good Deal
Interestingly, he has a knack for finding value. Once, when I questioned why he didn’t pursue a specific deal, he remarked that it lacked value. During an office supply order, he instructed me to negotiate prices or seek alternatives if they didn’t match.
He Takes a Hands-On Approach
Contrary to the stereotype of detached CEOs, my boss prefers to engage directly. He often attempts to repair office equipment himself, only calling for maintenance when absolutely necessary. I once found our supplies cabinet neatly organized—an effort I initially assumed was done by a team member, but it turned out to be his handiwork. His dedication to organization is truly inspiring.
He Pays Attention to Details
With a high patient volume, our practice generates considerable paperwork, and my boss meticulously reviews every report that crosses his desk, often catching details that others overlook. His conscientiousness is commendable.
Financial Savviness
Despite his financial comfort, my boss continuously seeks growth. Although my hourly wage could be better aligned with my experience, he takes a different approach to mentorship. Instead of simply giving me a raise, he provided me with seed capital for my first cryptocurrency investment, which has since more than doubled. He frequently inquires about its progress and has introduced me to even more lucrative platforms. While my day job covers essential expenses, I aim for my investment to serve as an emergency fund, despite the necessity to live frugally due to my current pay.
In Conclusion…
While I anticipate updating this list in the future, these lessons resonate deeply with me for now. Until next time, I bid you farewell.
Chapter 2: Career Lessons from Experience
The first video titled "6 Career Lessons You'll Probably Learn The Hard Way" offers insights into navigating professional challenges that many face throughout their careers.
The second video, "What is your best lesson from your boss?" encourages viewers to reflect on their own experiences and the valuable teachings they have received from their leaders.